House Rules | Tigerbay Shisha Lounge

By entering the premises, you agree to comply with all of the rules below and the decisions of our management and security team. If you do not wish to abide by our house rules, please do not enter.

Entry & Security Checks

All customers will be searched upon entry using metal detector wands.
Any prohibited items found will result in denied entry.
Last entry times: Sunday to Thursday 01:15 AM · Friday & Saturday 02:15 AM.
No re-entry once you have left the venue.

Age & ID Verification

We are strictly an over-18 venue. Proof of age will be required.
After 10 PM, all customers must present physical valid photo identification.
We operate Challenge 25 — if you appear under 25, you must provide valid ID.
IDs will be scanned through our ClubScan system for verification.

Zero Tolerance Policy

We have a strict zero-tolerance policy on drugs.
Any drug-related activity or possession will result in immediate removal and reporting to the relevant authorities.
Aggressive or anti-social behaviour will result in removal and a permanent ban on future entry.

CCTV Monitoring & Security

CCTV is in operation throughout the premises for the safety of customers and staff.
Footage may be shared with the authorities upon request.

Conduct & Respect for Others

Be kind and polite to all staff and fellow customers.
Customers must leave in an orderly manner, showing respect for our neighbours and local community.
Management may ask customers to leave earlier than closing time for crowd control and neighbourhood considerations.
Loud, disruptive or unruly behaviour in or around the venue will not be tolerated.

Dress Code

Smart casual attire is required at all times.
Sportswear or excessively casual clothing is not permitted.
Management reserves the right to determine what is and is not appropriate attire.

Alcohol & Substance Regulations

Bringing outside food or drink onto the premises is strictly prohibited.
Drug use and possession of illegal substances are strictly banned.

Weapons & Dangerous Items

Possession of weapons or hazardous items is strictly prohibited.
Any guest found in possession of a weapon will be removed immediately and the police will be contacted.

90-Minute Policy

During busy periods, a 90-minute seating policy applies. We will do our best to accommodate you where possible. You will be informed of this at the time of booking or upon arrival.

Management & Security Rights

Management reserves the right to refuse entry or service at their discretion.
Security personnel have full authority to enforce all house rules.
The decisions of management and security are final.